Privacy Policy
Last Updated: December 21, 2025
1. Introduction
Welcome to Aknaray Cosmetics S.A.R.L. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://aknaray.com and purchase our products.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information to provide a better shopping experience and process your orders efficiently.
A. Personal Information You Provide:
- Identity Data: Name, username.
- Contact Data: Email address, billing address, shipping address, and phone number (essential for delivery coordination).
- Transaction Data: Details about products you have purchased from us.
B. Information We Collect Automatically (Tracking & Analytics): We use third-party tracking tools to understand how you use our site and to show you relevant advertisements.
- Device Data: IP address, browser type, and device type.
- Usage Data: Pages visited, time spent on the site, and items added to the cart.
- Tracking Pixels: We use Google Analytics, Facebook Pixel, and TikTok Pixel. These tools allow us to track conversion events (like purchases) and retarget advertisements to you on social media platforms based on your browsing behavior.
3. How We Use Your Information
We use your data strictly to fulfill our services to you:
- Order Fulfillment: Processing your delivery and managing Cash on Delivery (COD) confirmations.
- Payment Processing: Securely processing online payments via CMI (Centre Monétique Interbancaire).
- Marketing: Analyzing site traffic to improve our store and running advertising campaigns via Facebook and TikTok (you can opt-out of personalized ads via your social media settings).
4. Payment Security (CMI)
For online payments, we use the Centre Monétique Interbancaire (CMI) platform.
- Security: Your payment data is encrypted and processed directly by CMI using 3D Secure technology.
- Privacy: Aknaray Cosmetics S.A.R.L does not store or have access to your full credit card numbers. We only receive a confirmation of payment to process your order.
5. Cookies
We use cookies to enhance your browsing experience.
- Essential Cookies: Required for the website to function (e.g., keeping items in your cart).
- Marketing Cookies: Used by Facebook, TikTok, and Google to track visitors across websites to display relevant ads.
6. Sharing Your Information
We do not sell your personal data. We only share data with trusted partners essential to our operations:
- Delivery Services: We share your name, address, and phone number with our local shipping partners to deliver your package.
- Analytics Providers: Google, Meta (Facebook), and TikTok receive anonymized usage data to help us optimize our ads.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data.
- Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link.
- Request Data: To request a copy of your data or its deletion, please contact us below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company: Aknaray Cosmetics S.A.R.L
- Email: contact@aknaray.com
- Address: Marrakech Medina, Morocco
